Privacy policy

1. Who is responsible

Christopher Familia, operator of VoltCay, is the controller of account data (the electrician who uses the app). Contact: psacchristopherfamilia@gmail.com.

Each electrician is the controller of the data about their own clients and properties. VoltCay only stores and processes it on their behalf, following their instructions, and does not use it for anything else.

2. What data we process

Account: email, business and owner name, phone, address, licence number, rates and document settings you enter, and sign-in records.

Your clients and their properties: name, phone, email, address, the property's electrical details, jobs, inspections and measurements, quotes, invoices, payments, maintenance plans and the materials installed.

Your business: inventory, prices and costs.

3. What we use it for

To provide the service: show your schedule, keep each property's history, calculate inspection findings and document totals, generate PDFs, provide support and charge the monthly fee.

We do not sell or rent data, use it for advertising or contact your clients. Messages to your clients are sent by you, from your own WhatsApp or email.

4. Who sees it

Only you. Each account's data is separated in the database, and it checks on every query that you can only see your own. We only access it if you ask for support or the law requires it.

5. Service providers

Only the providers needed to run the service: Supabase (database and sign-in, including account emails such as confirmations and password resets) and Render (application servers).

These providers may store data on servers outside the Turks and Caicos Islands (for example, in the United States), with their own security measures. We may also disclose data if a competent authority lawfully orders it.

6. Security

Connections are encrypted and the database separates each account's data. No measure is infallible: if an incident affects your data, we will notify you.

7. How long it is kept

While your account is active. If you ask us to close it, we delete its data within 90 days, except what the law requires us to keep. Demo copies are erased after 24 hours. Backups are deleted in their normal cycle.

8. Your rights

You can ask to access, correct or delete your personal data, or object to its use, by writing to psacchristopherfamilia@gmail.com. We will reply within the legal deadlines.

If you are the client of an electrician who uses VoltCay, contact that electrician first, as they are responsible for your data; we will help them handle your request.

You may also complain to the data protection authority of the Turks and Caicos Islands.

9. Cookies

We only use the cookies needed to keep you signed in. The sales page remembers your language on your device. We do not use advertising or third-party tracking cookies.

10. Minors

The service is not intended for people under 18 and accounts must not be created for them.

11. Changes

If we change this policy, we will publish the new version with its date and notify you if the change is significant.